All Systems Operational

About This Site

Welcome to Optty's Operational Status Page.

Venture into a world of limitless payment possibilities and complimentary services, unified through a single, seamless integration.

Merchants or Partners needing Technical Support can use our 24/7 online support portal https://optty.atlassian.net/servicedesk/customer/portals.

For all other Technical support reach out to support@optty.com.

Uptime over the past 90 days. View historical uptime.
Optty Merchants Payments API Operational
Optty Widgets Operational
Hosted Payment Page Operational
Dashboard and Reporting Operational
Optty Universal Payments Platform Operational
Sandbox Operational
Webhook Notifications Operational
Order Reconciliation Service Operational
Ancillary Services Operational
Sensitive Data Logs Operational
Compliance and Marketing Content Operational
Settlement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Scheduled Maintenance - Production Deployment 22 October 2026
Completed - The scheduled maintenance has been completed.
Oct 22, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 11:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 10:02 UTC
Scheduled - We will be carrying out a planned Production deployment starting at 11:00 UTC today, 22 October 2026, in about an hour. The maintenance window is expected to last up to 2 hours, finishing by 13:00 UTC.

Services in scope:

Optty Merchants Payments API
Optty Widgets
Hosted Payment Page
Dashboard and Reporting
Optty Universal Payments Platform
Order Reconciliation Service

Expected impact: No downtime is expected. All of the services listed above should remain fully operational throughout the maintenance window, and all other Optty services are unaffected.

Scope: This deployment includes platform enhancements, bug fixes, performance optimisations and stability improvements.

Our engineering team will monitor the deployment closely to ensure a smooth rollout. If you experience any issues, please contact our Support Team at support@optty.com.

Next update: We will post an update when the deployment starts and again when it is complete.

Start time: 11:00 UTC
Oct 22, 10:02 UTC

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Scheduled Maintenance - Production Deployment 20 Oct 2026
Completed - The scheduled maintenance has been completed.
Oct 20, 15:11 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 20, 15:11 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 14:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 14:15 UTC
Update - We will be conducting a planned Production deployment to the Optty Merchants Payments API, commencing at 14:15 UTC on 20 October 2026, with an expected maintenance window of up to 2 hours.

Expected impact: No downtime is expected. The Optty Merchants Payments API is expected to remain fully operational throughout the maintenance window. All other Optty services are unaffected.

Scope: This deployment includes platform enhancements, bug fixes, performance optimisations and stability improvements.

Our engineering team will actively monitor the deployment to ensure a smooth rollout. If you experience any issues, please contact our Support Team at support@optty.com.

Next update: We will post an update once the deployment has commenced and again when it is complete.

Start time: 14:15 UTC.

Duration: 2 hours, 0 minutes.
Oct 20, 13:53 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 20, 13:51 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 20, 13:51 UTC
Scheduled - We will be conducting a planned Production deployment to the Optty Merchants Payments API, commencing at 14:15 UTC on 20 October 2026, with an expected maintenance window of up to 2 hours.

Expected impact: No downtime is expected. The Optty Merchants Payments API is expected to remain fully operational throughout the maintenance window. All other Optty services are unaffected.

Scope: This deployment includes platform enhancements, bug fixes, performance optimisations and stability improvements.

Our engineering team will actively monitor the deployment to ensure a smooth rollout. If you experience any issues, please contact our Support Team at support@optty.com.

Next update: We will post an update once the deployment has commenced and again when it is complete.

Start time: 14:15 UTC.

Duration: 2 hours, 0 minutes.
Oct 20, 13:50 UTC

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Scheduled Maintenance - Production Deployment 15 October 2026
Resolved - The scheduled production deployment for the Optty Merchants Payments API, Optty Widgets, Hosted Payment Page, Dashboard and Reporting, and Optty Universal Payments Platform has been completed successfully. Monitoring has confirmed that all affected services are operating normally. This incident has been resolved. Thank you for your patience. If you experience any issues, please contact our support team.
Oct 15, 14:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 14:02 UTC

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

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