All Systems Operational

About This Site

Welcome to Optty's Operational Status Page.

Venture into a world of limitless payment possibilities and complimentary services, unified through a single, seamless integration.

Merchants or Partners needing Technical Support can use our 24/7 online support portal https://optty.atlassian.net/servicedesk/customer/portals.

For all other Technical support reach out to support@optty.com.

Uptime over the past 90 days. View historical uptime.
Optty Merchants Payments API Operational
90 days ago
99.9 % uptime
Today
Optty Widgets Operational
90 days ago
100.0 % uptime
Today
Dashboard and Reporting Operational
90 days ago
100.0 % uptime
Today
Optty Universal Payments Platform Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Hosted Payment Page Operational
90 days ago
100.0 % uptime
Today
Webhook Notifications Operational
90 days ago
100.0 % uptime
Today
Order Reconciliation Service Operational
90 days ago
100.0 % uptime
Today
Ancillary Services Operational
90 days ago
100.0 % uptime
Today
Sensitive Data Logs Operational
90 days ago
100.0 % uptime
Today
Compliance and Marketing Content Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 15, 2026

No incidents reported today.

Jul 14, 2026
Scheduled Maintenance – Production Deployment
Completed - The scheduled maintenance has been completed.
Jul 14, 15:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 14:00 UTC
Scheduled - Please be informed that scheduled maintenance will be carried out in Optty's Production environment.

No downtime is expected during this maintenance activity and all services are expected to remain fully operational.

Should you experience any issues during or after the maintenance window, please contact our support team at support@optty.com.
Jul 14, 13:17 UTC
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Scheduled Maintenance – Production Deployment
Completed - The scheduled maintenance has been completed.
Jul 9, 15:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 13:30 UTC
Scheduled - Please be informed that scheduled maintenance will be carried out in Optty's Production environment.

No downtime is expected during this maintenance activity and all services are expected to remain fully operational.

Should you experience any issues during or after the maintenance window, please contact our support team at support@optty.com.
Jul 9, 12:42 UTC
Universal Payment Portal on Sandbox is Temporarily Offline
Resolved - 12:14 UTC – Resolved

The issue affecting the UPP Sandbox environment has been resolved, and services have been fully restored.

Impact: UPP Sandbox is now operating normally. Production services were not affected.

We appreciate your patience while we worked to resolve the issue.
Jul 9, 12:15 UTC
Investigating - 10:30 UTC – Identified

We have identified the root cause of the issue affecting the UPP Sandbox environment and are implementing a fix.

Impact: Intermittent access issues in the UPP Sandbox only. Production services remain unaffected.

We will provide another update as remediation progresses.
Jul 9, 11:53 UTC
Jul 8, 2026

No incidents reported.

Jul 7, 2026
Scheduled Maintenance – Production Deployment
Completed - The scheduled maintenance has been completed.
Jul 7, 11:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 09:45 UTC
Scheduled - Please be informed that scheduled maintenance will be carried out in Optty's Production environment.

No downtime is expected during this maintenance activity and all services are expected to remain fully operational.

Should you experience any issues during or after the maintenance window, please contact our support team at support@optty.com.
Jul 7, 09:28 UTC
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Scheduled Maintenance – Production Deployment
Completed - The scheduled maintenance has been completed.
Jul 2, 10:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 08:45 UTC
Scheduled - Please be informed that scheduled maintenance will be carried out in Optty's Production environment.

No downtime is expected during this maintenance activity and all services are expected to remain fully operational.

Should you experience any issues during or after the maintenance window, please contact our support team at support@optty.com.
Jul 2, 08:31 UTC
Jul 1, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage